Refund policy

Returns and Refunds

We want you to be happy with your purchase from ImageLane Bundaberg. If your order arrives damaged, faulty, or incorrect, please contact us as soon as possible at sales@imagelane.com.au with details and, where possible, photographs of the issue.

We do not offer returns or refunds for change of mind. However, nothing in this policy excludes or limits your rights under the Australian Consumer Law.

Where a refund, replacement or other remedy is required under Australian Consumer Law, we will work with you to resolve the issue.